The Theatre Centre is seeking a Box Office Representative. The position is part-time (evening and weekend), on an as-needed basis. All shifts are a minimum of 5 hours. Box Office staff report to The Theatre Centre’s Marketing Director.
Duties are as follows:
- Handle advance ticket sales
- Manage and handle in-person door sales
- Process phone and online ticket orders
- Keep accurate record of sales
- Capture accurate marketing data
- Supervision of volunteer-ushering staff during your shift
- Providing effective customer service and efficient, proactive solutions for customers’ needs
- Assist with the execution of appropriate health and safety, building security and emergency procedures.
- Ensuring that the Front of House is kept professional and presentable
Other Responsibilities:
- Report any concerns or problems to the Marketing Director
- Assist as required with other Box Office work
- Participate in staff meetings when required
Experience and Skills required:
- Excellent interpersonal and communication skills
- Positive, pro-active and personable
- Organized, efficient and detail-oriented team player
- Ability to keep calm and collected in a hectic environment
- Computer skills such as excel, word and database entry skills
- Flexible schedule
- Experience in customer relations and cash handling is a requirement. The ideal candidate will also have familiarity with ticketing systems. (Box Office training will be given to the candidate.)
About The Theatre Centre:
Established in 1979, The Theatre Centre is a not-for-profit organization currently located in the heart of Toronto’s West Queen West neighbourhood. The Theatre Centre develops, presents and produces new work that seeks to challenge, inspire, provoke and push the boundaries of live contemporary performance.
The Theatre Centre is committed to:
- Supporting artists and developing new ideas through its Residency Program
- Presenting and producing new works that cover and cross a range of disciplines
- Collaborating with national and international artists to bring new work to Toronto and take local work abroad
- Providing affordable rental space to independent arts organizations and community groups who need it
In its thirty year history, The Theatre Centre has supported hundreds of artists. It has initiated seventeen new works since 2004. Eleven of these went on to be professionally produced by The Theatre Centre, and three were produced by other companies.
More information can be found at www.theatrecentre.org.
The Theatre Centre is an equal opportunity employer, and encourages applications from all qualified candidates.
Interested parties should apply to Ruth Waters, Marketing Director, ruth@theatrecentre.org, with a resume and cover letter. No phone calls or faxes, please. Applications must be received by Friday February 11, 2011.
We thank all applicants for their interest in The Theatre Centre; however only those selected for an interview will be contacted.
Posted: January 25th, 2011 under Feb 2011 newsletter.
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